The security of your personal data is our top priority at 8u8. This privacy policy clearly explains what data we collect, why we collect it, how we keep it safe, and what rights you have.
By using the 8u8 platform, you agree to this privacy policy. Your data is never sold to third parties.
8u8 manages your data based on 6 core principles.
All your data is protected with bank-grade 256-bit SSL encryption — from login to payment, every step is covered.
8u8 never sells your personal data to marketing companies or third parties. This is our core commitment.
Only the information strictly necessary to provide our services is collected. No unnecessary data is requested.
You can close your account and request deletion of your personal data at any time.
8u8 handles data in accordance with international data protection standards and GDPR guidelines. Every process operates under the oversight of the relevant licensing authority.
You can opt out of promotional emails or notifications at any time. We respect your preferences.
Under 8u8's privacy policy, we only collect data that is necessary to provide you with the best service and to keep the platform secure. We collect data in two ways — information you provide directly, and technical data collected automatically.
The information you provide during registration is stored directly in our system. It is used for account management, KYC verification, and transaction processing. No data is collected without your consent.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email | Account Communication & Security |
| Financial Information | Mobile Banking/Nagad number, bank account | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Data | Bet history, win/loss records | Responsible Gaming Monitoring |
Under 8u8's privacy policy, data collected is used only for specified purposes. We believe you have the right to know exactly how your data is being used.
Your data is not shared with any advertising network or data broker. 8u8 analyzes data internally only for the purpose of improving its services.
8u8 does not sell or rent your personal data to third parties. In certain limited circumstances, some data may be shared — this is clearly outlined in this privacy policy.
All third-party service providers we work with are contractually obligated to comply with our privacy standards. Their own data protection policies also apply.
The 8u8 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help recognize you on future visits.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
8u8 does not retain your personal data longer than necessary. Data is kept for as long as your account remains active. After account closure, certain data may be retained for a defined period to meet legal requirements.
| Data Type | Retention Period |
|---|---|
| Account Information & KYC Documents | 5 years after account closure |
| Transaction & Financial Records | 7 Years (as per AML regulations) |
| Gaming History | 3 years after account closure |
| Communication Logs | 2 years |
| Marketing Preferences | Until opt-out |
Under 8u8's privacy policy, you are entitled to several important rights. These rights are aligned with international data protection standards and GDPR principles.
Contact the support team to exercise any of your rights. We are committed to responding within 30 days of receiving your request.
8u8 uses industry-leading security technology to protect your data. Because a single layer of protection is never enough, we follow a multi-layered security approach.
Never share your password with anyone. 8u8 support will never ask for your password over the phone or in a chat.
8u8 is strictly not intended for anyone under 18. We do not knowingly collect data from minors. Age is verified at the time of registration. If it is found that someone registered using a false age, the account will be closed immediately and all associated data will be deleted.
If you believe as a parent that your child has created an account on 8u8, please contact our support team immediately. We will take prompt action.
8u8 may update this privacy policy from time to time. If any significant changes are made, we will notify you in advance via your registered mobile number or email. The "Last Updated" date at the top of the page always reflects the most recent version.
If you have any questions, concerns, or complaints regarding the privacy policy, please contact our Data Protection Team directly. We are always here to help.
Email: [email protected] — Our privacy team typically responds within 24–48 hours.
If you believe we have not handled your data properly and the matter has not been resolved with us, you have the right to file a complaint with the relevant data protection authority in your country.
Join 8u8 and enjoy a trusted, secure gaming experience. We are always committed to protecting your privacy.
256-bit SSL Encryption · No data selling · GDPR Compliant